Always one of our best sellers + guaranteed different from the rest of your order!
FAQ/Return Policy/Warranty:
What if it doesn’t fit? - We offer 30-day, no-questions-asked returns. - If you don’t love the fit, send it back for a full refund.
What’s your return policy? - 30-day money-back guarantee from delivery. - Items must be returned in original condition. - No restocking fees.
How long does shipping take? - Hats are made-to-order to reduce waste and ensure quality. - Most orders ship within 3–7 business days. - During holidays or peak demand, processing may take slightly longer. - You’ll receive tracking as soon as your order ships.
What if stitching comes loose or there’s a defect? - Every hat is backed by a lifetime replacement warranty against defects. - Email us a photo and we’ll replace it — no hassle. - Normal wear and tear isn’t covered.
Are the hats adjustable? - Yes. All hats feature adjustable snapback or strap closures for a comfortable fit.
What size head do these fit? - Designed to fit most adults comfortably. - If you’ve worn standard trucker, dad, or baseball caps before, you’ll be good to go.
Can I return or exchange a hat I bought on sale or with a discount? - Yes. Sale and discounted items are still covered by our 30-day return policy.
Do discounts stack? - Only one discount can be used per order unless otherwise stated. - Bundle & Save offers are automatically applied when eligible.
Where are your hats made? - Hats are finished and hand-stitched in Dallas, Texas. - We prioritize quality over mass production.
Is this a limited drop? - Yes. Many designs are produced in limited runs. - Once a design sells out, it may not be restocked.
How do I contact customer support? - Email support@blackdogoverland.net - We respond within 24–72 business hours.
What if I have an issue after 30 days? - Reach out anyway — we stand behind our products and will do our best to make it right.
