Contact Us

Black Dog Overland

We’re here to help.

Whether you have a question about an order, need help with a return, want to collaborate, or just need clarification before purchasing — reach out and we’ll take care of you.

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Customer Support

📧 Email: support@blackdogoverland.net

We aim to respond to all emails within 1–2 business days.

For the fastest response, please include:

• Your full name

• Order number (if applicable)

• A brief description of your issue

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Order & Shipping Questions

If you're contacting us about an order, please include your order number in the subject line. This helps us resolve your issue faster.

Tracking information is automatically sent once your order ships. Please check your email (and spam folder) before reaching out.

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Returns & Exchanges

We offer a 30-Day Risk-Free, No-Hassle Return Policy.

To start a return, email support@blackdogoverland.net with:

• Your order number

• The item(s) you wish to return

• The reason for return

We’ll provide next steps.

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Business & Collaboration Inquiries

For wholesale, collaborations, partnerships, or custom orders, please email:

📧 support@blackdogoverland.net
Subject line: “Business Inquiry”

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Location

Black Dog Overland is based in Dallas, Texas.

(Local pickup instructions are provided after purchase if selected at checkout.)

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Our Commitment

We stand behind our products and our customers. If something isn’t right, we’ll work with you to fix it.

We appreciate your support.

— Black Dog Overland